If a user is removed from all groups in Jira does that user count against the license?

Adam Brocker October 17, 2017

I'm no longer able to deactivate LDAP based users in Jira 7.3.  I see that is an intentional choice made by Atlassian. 

If I remove that user from all projects and all groups (including jira-users) will that user no longer count against our license?  It doesn't update the user to be listed as  inactive like our other inactive users.

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Joe Pitt
Community Leader
Community Leader
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October 17, 2017

No, they won't count. They have to be in a group with logon rights to count. 

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