I still have a reminder that Jira license will finish 4Oct. Clearvision has received my Thales PO

serge.bellehumeur@thalesgroup.com September 9, 2020

Will the new license  be implemented automatically ?

My PO to Clearvision was 8430134. Delivery date 4 Sept. 2020

Serge Bellehumeur +47 48088792

Thales Commercial Norway

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Nic Brough -Adaptavist-
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September 9, 2020

No.  You will need to log into your my.atlassian.com account to get the key to copy and paste into your server's licence box. 

I do not know if Clearvision might get the key for you and send it on via email or something, but they won't have access to your Jira to do anything automatically, unless they're running your system for you as a managed service.

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