I can't find JMX metrics through Prometheus Exporter for Jira.

[Ashok Kumar Srinivas]

Hello,

We use Prometheus exporter plug-in in Jira to monitor and collect metrics of Jira services.  But we can't find JMX metrics(example - jira_jmx_request_num_in_last_ten_seconds), it is missing.

We have tried with a few versions, however, it is not populating the jmx metrics in our Prometheus application.

Can you please let us know if we need to enable any additional settings or which version of Prometheus plug-in support jmx metrics ?

prom-jira-exporter-1.0.30-jira7

prom-jira-exporter-1.0.20

Jira version in use -  v7.6.8 data center edition.

Thanks in advance.

Thanks,

Ashok Kumar Srinivas

[Alexey Matveev]

Hello @Ashok Kumar Srinivas !

Those metrics are not available from the Prometheus for Jira app. If you want those metrics to be available, kindly create a feature request here:

https://jira.cprime.io/servicedesk/customer/portal/2

Or you can use Prometheus JMX exporter to get these metrics to Prometheus.

[Ashok Kumar Srinivas]

Hello @Alexey Matveev 

We had tried with Prometheus exporter plug-in for Jira and Confluence.
Confluence looks OK. Please see the attached pictures. But, it is not working for Jira. Note: JMX is enabled In Jira, go to Administration ( ) > System > JMX monitoring. Toggle Enable JMX monitoring.

Confluence metrics:

No Jira JMX metrics.

There is no data-centre compatible version of prometheus-exporter-pro-for-jira plugin available for Jira7.X version, we needed to use the current server version(1.0.31-jira7) till we upgrade to jira8.X. But that did not help us in any way.

Do you have any suggestion? 

https://marketplace.atlassian.com/apps/1217960/prometheus-exporter-pro-for-jira/version-history

We seem to have these metrics in the past for some version, we are unable to recollect the version details.

Please help.

[Alexey Matveev]

@Ashok Kumar Srinivas ,

The metrics you are mentioning are mbeans in the JVM. Prometheus for Confluence app can pull those mbeans but Prometheus for Jira can not do it (it is not implemented in Prometheus for Jira app).

That is why you can create a feature request for Prometheus for Jira app or use JMX exporter.

Those metrics are mbeans in JVM:

https://confluence.atlassian.com/adminjiraserver/live-monitoring-using-the-jmx-interface-939707304.html

[Ashok Kumar Srinivas]

Thank you @Alexey Matveev for your time and timely responses