Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

I can't access my work anymore

Andre Stander
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 9, 2024

I am using same password but can not access the work that I have been doing . All lost now???

2 answers

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 9, 2024

HI @Andre Stander 

Welcome to the community.

Are you the org admin of your instance, or just a member of an instance?

If it's the first and you can't access the instance anymore, you have been removed by another org admin or your instance has been removed due to inactivity (free tier instance, if not used for 2 months).

Atlassian would have contacted you via mail to notify you.

Otherwise contact your Admin and let them check your account.

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 9, 2024 edited

Hi @Andre Stander and welcome,

try to reach the Atlassian support team through https://support.atlassian.com/contact/ in order to verify your instance status.

Fabio

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, team '25, conference, certifications, bootcamps, training experience, anaheim ca,

Want to make the most of Team ‘25?

Spend the day sharpening your skills in Atlassian Cloud Organization Admin or Jira Administration, then take the exam onsite. Already ready? Take one - or more - of 12 different certification exams while you’re in Anaheim at Team' 25.

Learn more
AUG Leaders

Upcoming Jira Events