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I can't access my work anymore

Andre Stander
Andre Stander
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July 9, 2024

I am using same password but can not access the work that I have been doing . All lost now???

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Marc - Devoteam
Marc - Devoteam
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July 9, 2024

HI @Andre Stander 

Welcome to the community.

Are you the org admin of your instance, or just a member of an instance?

If it's the first and you can't access the instance anymore, you have been removed by another org admin or your instance has been removed due to inactivity (free tier instance, if not used for 2 months).

Atlassian would have contacted you via mail to notify you.

Otherwise contact your Admin and let them check your account.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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July 9, 2024

Hi @Andre Stander and welcome,

try to reach the Atlassian support team through https://support.atlassian.com/contact/ in order to verify your instance status.

Fabio

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