I can not add payment method for subscriptions, How to fix it?

bigxshow.​admin
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October 14, 2024

I can not add payment method for my subscription plan, please help to fix it. 

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Ollie Guan
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October 14, 2024

Hi @bigxshow.​admin ,

Add or update a payment method

You can set up or change your payment method in just a few steps.

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Billing and you’ll see a billing preview of all your products and apps.

  3. Select Manage subscriptions for any one of the products and go to Billing details.

  4. Select the Edit icon in the Billing details area.

  5. Select the Edit icon in the Payment method area.

  6. Choose a payment method from the available options.

  7. Add the required details and select Save.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/

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