When a mistake is made and too much time got logged on an issue, how can you adjust this?
I tried to log -15m (or -15) but that doesn't work.
An admin can of cos do this, but what about users?
Any suggestions on this?
Thanks for helping me :)
Maybe it's because I'm somewhat new to Jira I can't figure out where to do this?
I normally add the time at "Time Spent"
The total logged value (now showing 0.75h), is automatically increased.
Do I use "Set to" under estimate? If so, is this not more for the estimated time on an issue, rather then the logged (real) time? (see screenshot as well)
It appears the time logged against a ticket is cummulative, thus you cannot reduce the number of days, hours or minutes when you enter erroneous figures. For example, I attempted to reduce the number of days that I logged for a ticket by 3 days, but when I clicked on 'Update'; I received the following message: 'You must indicate the time spent working'. When I indicated the time spent working, the time already recorded was increased by the time entered. How do you get around this?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot