It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to stop Jira Cloud for Slack from prompting user to login?

We are using Jira Cloud for Slack.


One of our users does not want to login to his jira account through Slack. The app prompts him to do so every time he posts a jira link. 


Is there a way to have the plug in stop prompting folks to login? On a person by person basis?

1 answer

0 votes
Daniel Eads Atlassian Team Nov 18, 2019

Hey @Alex Bernardin !

We recently pushed a new feature for the Jira Cloud for Slack integration. When you post a link and get the message from the app to log in to Jira, there's a "Not now" button that can be clicked to dismiss the prompt.

The first time the "Not now" button is clicked, that user won't get another prompt to log in for a week. If they click it again after a week, the app will wait two weeks. The wait time scales up progressively to stay unobtrusive. The integration keeps track per-person in your workspace (if you snooze it for example, your teammates will still see the login request unless they snooze it too).

Everyone should be seeing the "Not now" button in the message asking them to log in at this point. This is relatively new within the last few weeks. If you aren't seeing the button for some reason, let me know and we'll investigate.


A "Not Now, Not Ever" button would be nicer. 

Like Ben_Becker likes this

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you