We have created Epics in our Business Project. These represent our value streams, and it is important for the team to plan work such that we are delivering across each value stream according to our goals.
Issue:
Associated Epics are not visible on each Issue from the Board view. Without the Backlog view available in Kanban template projects, we have no way to easily see open work by Epic.
While we can see Labels on Issue cards in the Board View, we cannot see the associated Epic. Ideally, we want to use Labels for another aspect of the project hierarchy (e.g. platform or work type)
Impact:
Team workload is not appropriately aligned with the value stream prioritization goals, i.e. we are overdelivering work in some value streams and not enough in others.
Does anyone have a solution for elevating Epic visibility without requiring a click into each individual Issue/Task?
Hello @christie.pearson
Are you using a Company Managed project or a Team Managed project?
With a Company Managed project you can add the Epic Link to the card Layout and then the Epic Name will show on the child issues.
@Trudy Claspill We were using only team-managed projects, and your answer added to our surmounting stack pointing us to switch to company-managed. Still have some unfulfilled requirements, but much closer to our desired state.
Thanks for your contribution!
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Hello @christie.pearson
If you have the Jira Software product available in your instance, another alternative would be to create a Team Managed Software project instead of a Business project. The Epic Name would display automatically on the cards in such a board.
It should be noted though that the functionality of Business and Software projects is different. The Software project does not include the List View or Calendar view, for instance.
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@Trudy Claspill Yes, most of our projects are Team-managed Software projects (for ease of getting going with what we needed quickly and because they are used by our dev and digital teams).
In this cited use case, it's a different team, and many of the features of the Business Project meet their requirements.
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