Hello all,
we have connected two user directories in our Jira (DC), one is Crowd (prio 1) and one is Active Directory (prio 2).
A user is usually only in one directory, but we have issue when a user was moved from one (Crowd) to the other (AD) directory. Means the user get deleted in the Crowd and exists in AD, with same username and email.
In Crowd the user was recognized as deleted and synchonized as deleted to Jira.
But the user exists as active in AD and in the Jira database (cwd_user) there two entries with the username, of course with different directory_id's, the first of crowd as active=0 and deleted_externally=1, the second from AD is active=1 and deleted_externally=0.
What we need to do, that Jira make use of the active entry instead of the deleted one?
Changing the order of the directories will cause other issues, as Crowd need to be primary first.
Thanks and best,
Karsten
