There are certain instances where our end-users create requests on the behalf of someone else. Of course, changing the reporter is restricted by default I believe. We would like to open this up but if it ever came down to us knowing who exactly created the request, I wouldn't know how to find that as JIRA does not track that on issue create.
Is there a trick in the workflow to make it log who the creator is or log something so that I can see in the History or Activity tab?
Following these instructions, I created a new custom fied, type user picker, with a name of "Entered By." Then I went to add a post-function to the Create transition. The only choice that seems logical is "Update Issue Status." When I choose that option, it only displays a small list of built-in fields that I can modify, and Entered By is not on that list. What am I doing wrong? Thanks.
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
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