Hi, I'm trying to workout what my current cycle time (when an issue starts to when it finishes) is for completing work items. When I extract a .csv of all my issues from Jira, I can get a created d...
Hello, I am importing projects from our older version of Jira to a new Jira server (Different OS etc). I have moved a lot of projects but I can't seem to move the service desk software proje...
This idea ticket has 37 associated insights. However, on the list view and the Insights field on the right hand side, JPD is showing 28 insights. Some of our other idea tickets have similar discrepan...
Hi, I want to build a global automation rule that uses an 'If/Else condition' component to fill a specific field only if the field exists on the issue screen. Else - If the field does not exist...
I have this automation: Due date is on Feb 10 and when it hits Feb 11 send message to slack. I do not see any error but it does not send any messages to Slack.
Is this possible to achieve? From the looks of it, it's not, since I don't see a selector where I can choose either push or email. I have push enabled, but I'd like to not receive email notifications.
Hello, I have created an automation rule in the project. I have written a rule that will check a status every 5 minutes and automatically assign it to the status before reaching the last status. The...
Hello, Within our company we have a lot of debate about enabling or disabling the Jira plugin inside slack. (50% likes it, 50% hates it). To solve this we would like to enable it only for speci...
Hi, I'm using filters to locate tickets that have issues, for example: "Tickets that aren't linked to other tickets that contain "RDV" in their name". So far the only thing I could create...
Dear community, I'm currently struggling with the automated calculation of an end date via Jira Automation. I have created two custom fields "Startdate" and "Enddate" formatted as d...
We have a certain flow that has to be followed when processing tickets. - We created 'Waiting for Support'. We collect the tickets. - We also created 'To be Planned for Development' as we schedule ...
Hi Is it possible to display release date in control chart in jira data center?
Pessoal bom dia! Preciso criar uma automação, no Jira Software, que calcula a média entre 2 campos customizados, armazenando o resultado em um terceiro campo customizado. Exemplo: campo A = 2 e...
Hello Atlassian Community, I have a product discovery roadmap with different stages. If the target reaches the respective date we enter the date when it did it. I need to generate a report with th...
i want to cancel my free trial and i cannot find a wa to do that their site makes it very difficult
I'm currently setting up a incoming webhook through Automation on which an external system will POST some data to create/update issues. One of the actions however is adding an attachment. Automat...
Hello team, hope you're doing well today! I need help with a Scrum project. We would like to be able to se the “DONE" tickets even if they are in a non active sprint. We for example have a sp...
Hi! We realized that we are getting less data when trying to import data from JIRA Cloud and the reason is that, due to user errors, some bookings are made in some issukeys without any linked accoun...
Hi Community, I have set a Workflow Condition in Cloud and want to override/ replace it with DC Workflow Condition during migrating Project from DC to Cloud via JCMA For eg: In Could, I have Condit...
Hi, the original jira.clone.prefix includes the default preffix as CLONE-. if for example I want to open clone for ticket Test100, would like to see a prefix for th eclone as CLONE-Test100. &...
Hello Team, Can we apply security level to subtask independent of Task's security level For e.g. Issue Type-> Task->Security Level =A Child Issue Type 1 ->Sub Task -> Security Level=B...
When I perform a text search in jira for the word "ageism" it returns results that include the word "age" in their description and/or summary. When I perform this same search with something like "ag...
Hi Team, We are using Incoming Webhook app on teams for receiving Jira alerts(from jira automation) to Teams channel, All of sudden all the notification's were stopped and getting an error message a...
Hi! I'm trying to retrieve users who's account is active, but who either haven't logged in for 90 days, or who's never logged in. With the script below i get users as expected based on ...
Hello, as of today I stopped receiving Jira email notifications. The settings have not been changed, I have checked them, all notifications are enabled. What could be the problem?
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