How to export issues with attachments / screenshots?

Hello everyone, 

I´m looking for a solution which:

  • supports me exporting issues 
  • in a huge number (>12.000)
  • with attachments (screenshots; about 2 per issue) (attachments may be exported as zip files or any other solution)
  • with comments
  • to a simple format like PDF or Excel

The solution may not:

  • cost money 
  • be just a demo version
  • be limited to a certain amount of exports

I´m using:

  • JIRA v6.2.7
  • with admin rights

 

My research did not bring up any free solutions which will help me with my request, please don´t provide any ideas like Pro versions of plugins.

 

Thanks a lot in advance.

 

Kind regards, 

Katharina 

3 answers

1 accepted

Option 1: System admins can do a database back up and archive the attachments. This option can help you to restore the data to different database environment in future.

Option 2: Update the properties for export to increase the number of records that can be exported in bulk to a limit that you need to export prior to exporting the issues. I would suggest to plan for export based on either Release or Issue Type to avoid huge volume of data to one output file. I had experience with exporting 36K+ issues in multiple files and it will not help much to save in one output file. But you will have to archive the Attachments from the attachments directory for JIRA separately.

Since you have asked for cost effective solution, I had to stop with only two options.

The objective is to

  • export old issues with attachments
  • store them in a local database
  • delete them from JIRA for a clean-up
  • overall: archive old issues

Does this help for a better understanding?

 

Hello Katharina,

the most flexible and free solution is utilizing JIRA REST API for doing this kind of archiving activities.

You need admin permissions and invest investigating time how to use JIRA rest api and make this kind of custom solution.   

Reference:
https://developer.atlassian.com/jiradev/jira-apis/jira-rest-apis

 

Best regards,

May I know your objective in doing the export? There are ways, but need to know what you are trying to do with the huge exported file(s) before suggesting the solution.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,868 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot