How to do I add Jira MIgration Tool to Jira Server?

Murat Sahan February 17, 2025

Hi all! 

I have a question, we need to migrate one project from our Server Jira to our Jira Cloud and hence need the Jira Migration Assistant in marketplace. Its a free tool and I have downloaded the JAR file. But despite being an admin in Jira Server I get no "install" option. Any Ideas how to proceed? 

Best Regards

Murat 

PS a link to the tool in case it helps: 

https://marketplace.atlassian.com/apps/1222010/jira-cloud-migration-assistant?tab=overview&hosting=datacenter

3 answers

0 votes
Dan Breyen
Community Leader
Community Leader
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February 17, 2025

Hi @Murat Sahan do you know what version of Jira Server you are using?  Atlassian includes a Jira Migration Assistant if you're using version 8.14 or later.  You can manually install it if the version is 7.6 or later.

Here's the article I'm referring to: update-or-install-the-jira-cloud-migration-assistant 

That article also includes directions.  If your Jira is older, you should be able to upgrade the server version to a release where it's included and then go from there.

Hope that helps.

0 votes
Iryna Haida February 17, 2025

Jirqa import tool might make our migration pretty challenging. If ou need to migrate issues properly, I'd recommend to take a look at this one https://marketplace.atlassian.com/vendors/1215318/help-desk-migration It is possible to migrate from server to cloud Jira as well

0 votes
Gerusa Lobo _e-Core_
Atlassian Partner
February 17, 2025

Hi @Murat Sahan 

You said that you download the jar file. Could you install JCMA directly from Marketplace interface?

Which jira server/DC you have?

To JCMA works, the server must be has a internet connection with cloud environment.

https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

Best Regards.

Murat Sahan February 17, 2025

Hi!
No unfortunately there is no option for installment. Just "request" the tool and that request send ME an email :) 

Thanks for the pointers regarding Internet connection. 

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