Jira

We just completed our DC > Cloud migration and noticed that on a single project's page, the Board tab is showing zero issues across all of the columns. The project is a Company-managed "Business" ...

• cloud
• jira
• jira-cloud

Below are the questions which I want To delete from the community because I have another account, I have raised Same questions from that. So its bit confusion for me. So I want to delete from one acc...

• cloud

I have found several forum posts referring on how to be added as a co-owner, but even if the owner visits these links - it is dead-ends. Please advise the correct place to be added as a co-owner to ...

• cloud
• jira
• jira-cloud

Hi all! I've created an automation in Jira to replicate all comments left to subtasks to their linked epic with following information (using smart values): A new comment has been added to a subta...

• cloud

We have a separate team using one screen (which shared with multiple projects) Im trying to copy the issue layout to other projects with that screen Im getting below error ”we couldnt copy your lay...

• cloud
• jira
• jira-cloud

  I have 84 tickets show in "Done" column and all of them have "DONE" status. Column mapping has status = DONE and REJECTED. And this "Done" column is at most right. However some of these tick...

• cloud
• jira
• jira-cloud
• jira-software

Hello Team, We are using JIRA DC and we have 500 license for jira and we want to use JIRA Xray as a trail.  So, When I will install Xray for JIRA what is duration of Xray trail license and how...

• data-center
• jira
• jira-data-center

It would be really nice to be able to label branches within the rule builder - Something like this. I have several branches in a single automation - and it would help keep them straight!   &nb...

• cloud
• jira
• jira-cloud

when testing the connection I received the error below (extract from the log). Could you please assist in solving the this issue (Jira v9.4.8)   2025-02-12 09:36:25,041+0800 https-openssl-n...

• data-center
• jira
• jira-data-center

Hello Jira Community, We are using components to filter work for each team within a single project. A project will have multiple boards (1 for each team) and we are currently filtering each board by...

• cloud
• jira
• jira-cloud

Hey Jira People, This is a weird one and before I open a ticket I thought to ask and perhaps help someone in the future. We run a mix of projects including many Jira Service Management in addition t...

• data-center
• jira
• jira-data-center
• jira-service-management
• jira-service-management-server
• +1 more tag...

Hi!   I'm trying to change the e-mail for the person to manage the account. Additional, i'm try to contact to the support for modify the billing payments. Do you know something e-mail for con...

• cloud
• jira
• jira-cloud
• not-applicable
• subscriptions-and-billing

Please remove me from your mailing list for tomorrow and then a few weeks ago and then we can talk about it please remove my phone call 

• data-center
• jira
• jira-data-center
• not-applicable
• subscriptions-and-billing

Please remove me from your mailing list for tomorrow and then a few weeks ago and then we can talk about it please remove my phone call 

• data-center
• jira
• jira-data-center
• not-applicable
• subscriptions-and-billing

Hi All, I'm trying to autolink issues based on a 6 digit alphanumeric code that will be found somewhere in the Summary. Some examples of the possible summaries (with XXXXXX being the alphanumeric ch...

• automation
• cloud
• cloud-automation
• jira-cloud

Good afternoon! I have a problem where my colleague deleted a specific project role that was set to be able to see issues from a specific issue type. Basically, the issue type had restricted access ...

• admin
• cloud
• issue-type
• jira
• jira-cloud
• +3 more tags...

  Is there documentation explaining the various ticket types and best practices?  

• cloud
• jira
• jira-cloud

Please help me create an automation that automatically sets a subtask's due date to match the parent project's due date when a task is moved and becomes a subtask.

• automation
• cloud
• jira
• jira-cloud

Hi, I've tried so many ways. I'm sure it's simple. I have a field in my Jira Issue called "Due" and I just need to display it in the body of an email. I'd really appreciate any help. Too simple, to ...

• data-center
• jira
• jira-data-center

I'm getting an option None in a multiple choice custom field, when I only added two options as part of the context. I've been looking for possible solutions in the community and already did everythin...

• cloud
• jira
• jira-software

Hello, I'm trying to do a division between the remainingestimateSeconds value and a custom numerical value, but I can only get an integer division, without decimal points, which would not do for my ...

• cloud
• jira
• jira-automation
• jira-cloud

Hello, I am looking for some assistance, without a plug-in on the following use-case.   When a Story is created that matches a given criteria, create 2 subtasks (COMPLETE) When the story mov...

• automation
• cloud
• jira
• jira-cloud

Hello, our company has lost access to our previous domain, and as a result, we cannot access our Jira account that was linked to that domain. We had several important projects there. How could we bee...

• cloud
• jira
• jira-cloud

Here is my use case: I am drawing a blank on this one security level I want to create. I have a project role of 'Leadership' and I want anyone in that role to be able to view all fields (standard ...

• cloud
• jira
• jira-cloud

 As a manager of one of the Jira projects,  I’m trying to either restore or delete one of the items that moved into the archive accidentally. While I was searching online for how to do that...

• cloud
• jira
• jira-cloud