Hello. I have not been able to figure out how to remove the resolution status and Version field of tickets that were recently cloned. The issue is my users want to use previously valid tickets by cloning them but when they are cloned the resolution and version field display what was in the old recently closed ticket. For example a ticket would say (Version = "Release 1.1") and (Resolution = "Fixed"). Can someone help me figure out the best way to get around this issue.
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