How to add certificates to the tusted store of Jira Cloud?

[Gonçalo Barbosa]

Hello,

So I need to send a webhook from my Jira cloud instance to my custom application that has an API exposed to the internet waiting for Jira webhooks.

That API is accessed through HTTPS and it has a publicly signed certificate by DigiCert.

When the webhook is sent I get the following errors in the image below.

This seems to be that Jira does not trust certificates from DigiCert.

Is there a way to add the root CA to the trusted store of Jira Cloud ?

I dont find any documentation for Jira Cloud.

I know that Jira accept certificates from Let's Encrypt but that's not a possibility for my application environment.

Thanks in advance.

[Metin Savignano]

Your screenshot doesn’t display here. Perhaps it’s better if you copy and page the full error text rather than an image.