Hi, I have a working automation that successfully gets all comments from an issue and writes them into a single custom field string value. Problem is that I want to exclude attachments. Is there any...
I have a template Jira issue with five action items in the description. There's an automation that clones this template issue and runs fine with the exception of changing the action items into bullet...
Hello everyone, I'm looking to create a Jira automation, that will allow my users to shift start/due dates of parent tickets by "x" amount of day, and all child tickets linked to that parent...
Hola! Tengo el siguiente inconveniente, cuando cierro un sprint no me reconoce los issues finalizados como tal, y regresan de nuevo al backlog del nuevo sprint. Solo me está sucediendo en 1 tablero...
how to add Comments to a filter
When i do the 'complete' sprint in backlog or active sprint, its says there are open issues, how to find the list of open issue.
We need to move teams to another template. We need to do a map/gap exercise to ensure that the new template has all the fields of the old template. How can I get a list of all fields in a template?...
Hello team, as system integrators we support an OTT application in the media market where the app is available on SmartTV platform and for an increasing list of vendors (e.g. LG / Samsung / Philips,...
Hi, I'm trying to workout what my current cycle time (when an issue starts to when it finishes) is for completing work items. When I extract a .csv of all my issues from Jira, I can get a created d...
Hello, I am importing projects from our older version of Jira to a new Jira server (Different OS etc). I have moved a lot of projects but I can't seem to move the service desk software proje...
This idea ticket has 37 associated insights. However, on the list view and the Insights field on the right hand side, JPD is showing 28 insights. Some of our other idea tickets have similar discrepan...
Hi, I want to build a global automation rule that uses an 'If/Else condition' component to fill a specific field only if the field exists on the issue screen. Else - If the field does not exist...
I have this automation: Due date is on Feb 10 and when it hits Feb 11 send message to slack. I do not see any error but it does not send any messages to Slack.
Is this possible to achieve? From the looks of it, it's not, since I don't see a selector where I can choose either push or email. I have push enabled, but I'd like to not receive email notifications.
Hello, I have created an automation rule in the project. I have written a rule that will check a status every 5 minutes and automatically assign it to the status before reaching the last status. The...
Hello, Within our company we have a lot of debate about enabling or disabling the Jira plugin inside slack. (50% likes it, 50% hates it). To solve this we would like to enable it only for speci...
Hi, I'm using filters to locate tickets that have issues, for example: "Tickets that aren't linked to other tickets that contain "RDV" in their name". So far the only thing I could create...
Dear community, I'm currently struggling with the automated calculation of an end date via Jira Automation. I have created two custom fields "Startdate" and "Enddate" formatted as d...
We have a certain flow that has to be followed when processing tickets. - We created 'Waiting for Support'. We collect the tickets. - We also created 'To be Planned for Development' as we schedule ...
Hi Is it possible to display release date in control chart in jira data center?
Pessoal bom dia! Preciso criar uma automação, no Jira Software, que calcula a média entre 2 campos customizados, armazenando o resultado em um terceiro campo customizado. Exemplo: campo A = 2 e...
Hello Atlassian Community, I have a product discovery roadmap with different stages. If the target reaches the respective date we enter the date when it did it. I need to generate a report with th...
i want to cancel my free trial and i cannot find a wa to do that their site makes it very difficult
I'm currently setting up a incoming webhook through Automation on which an external system will POST some data to create/update issues. One of the actions however is adding an attachment. Automat...
Hello team, hope you're doing well today! I need help with a Scrum project. We would like to be able to se the “DONE" tickets even if they are in a non active sprint. We for example have a sp...
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