I'm looking to make it mandatory for users to have to add a comment when they mark an issue as 'done'
Hello,
If you have Jira Cloud then you can use the Field Required validator
If you are on server, you would need an add-on.
There are multiple add-on available: Suite Utilities, ScriptRunner, Power Scripts and so on.
If you want to use the Power Scripts add-on, you could write a validator for the Done transition with a code like this:
if (hasInput("comment")) {
return true;
}
return false, "the comment field must be set";
.
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