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How do you get the values from a Database Picker scripted field

I have a Database Picker scripted field which pulls data from a database. The .value field shows the ID numbers. These ID numbers are used for an additional database query.

I need to show the text of of the Database Picker scripted field in a Post function email.

How do I get the text values?

1 answer

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Answer accepted

hi @Jon Kocen , can you provide more information? What App is used? What is the script you use (if any), etc...

I am using JIRA Server and the Database PIcker field from ScriptRunner

Set per the instructions and added the field to a screen. The database picker populates from the database and works great.

The query pulls 2 fields, ID, Name. It displays the Name field

In a workflow Post function I want to send a custom email and display the values of the Name field. However in the Post function when is use cfValues['myfield'] it displays the ID numbers as [23,4,99]

I want to display the Name field in the custom email Post function

Hi @Jon Kocen can you share scripts, screenshots so it is easier for me to help?

1) set up Database picker field called System, pulls data from database

2) Show on screen - type ahead field, allows user to select multiple items in list

3) output in Custom email in a Post Function - in Post function custom email

4) preview output, I want to display the text value - system not the ID value

I am not sure how the field knows to display the text vs. the ID, it just does it automatically


Database Picker field


Displays data in a multi-type select


Post function custom email to display the System selections



Preview of the custom email - shows IDs not the text displayed in the System field


Thank you for detail info... but unfortunatelly there is no simple way to do it. There is existing bug ( which mentions the same as you do.

There is workarount but I'm not sure, it will work in email template :(

Thanks for the info, at least I know I am not going crazy :-) 

Hi Guys, I have the same problem. Did you find an workaround?

Not yet. I am using the IDs for an "in" clause.

but if I really wanted the values, I would have to have another query to get the data from the DB and display them in yet another field.

thank for your reply. My recent workaround in my case, maybe will help someone.

I added a 'duplicate' column in db and create the database picker based on these 2 identical tables (one colomn used for ID, and the other for display name). 

Hello. And how did you use the string value to find the id?

I'm not sure if I understand your question. However, I will exemplify my workaround, first image is the table (from Jira db, it's not relevant) with id, pname, DESCRIPTION and pkey columns. I used DESCRIPTION column to duplicate the values from pname. In the second imagine, I set up the query based on pname and DESCRIPTION. 


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