How do I get previous issue type in e-mail template?

[Denis Kazika]

Hi! I would like to do the next:

user change issue type, for example, from general request to the some determined issue type.

I would like to change e-mail template in order to put there some special text.

So, I need to use "issueupdated.vm" template for this purpose. But this one are using for all changes in issue.

Сonsequently, I need to compare previous issue type with new one.

So, my question is: how I can determine previous issue type in e-mail template?

Thanks in advance!

P.S. Jira version is 4.4

[DanielP · Accepted solution]

Hi,

I would say that your best bet is to use the ChangeHistoryManager to get all changes made to the issue type. Have a look at ChangeHistoryManager.getChangeItemsForField(Issue issue, String changeItemFieldName) and see if that's not what you were looking for.

Good luck!

[JamieA]

See changelog.vm:

#foreach ($changeitem in $changelog.getRelated("ChildChangeItem"))

[Denis Kazika]

Dear Colleagues,

Thanks for your answers!