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How do I create a group in JIRA?

The Atlassian docs have this page about managing groups -


This doesn't seem to fully reflect the latest UI, since -

#1 there is no "User management" (there is an option called "People")

#2 I can't seem to find any "Groups" option anywhere on this page


Anybody had this issue?

3 answers

1 accepted

2 votes
Answer accepted

You are looking at the project configuration. To create groups you have to navigate to Site Administration. This one is available in the menu in the bottom left corner of your page.

Screen Shot 2017-10-31 at 8.58.18 AM.png 

Or from the main menu:

Screen Shot 2017-10-31 at 9.01.55 AM.png

1 vote
Mikael Sandberg Community Leader Oct 30, 2017

You can add groups under User management, just click on Settings Settings.png

And then User management

User management.png

You need site admin rights to be able to do it.

Is that in the new interface? I don't see that link (using an admin account). I see one instead that says "People"

Like # people like this
Mikael Sandberg Community Leader Oct 30, 2017

Yes, it is in the new interface. You can also get to it by clicking on application links


If you do not see Site administration then you do not have the right permissions. Site admin is different from admin rights.

is there anyway someone other than a site-admin can create groups?

Mikael Sandberg Community Leader Nov 13, 2019

@David Murphy not on cloud. If you are using the server version there are apps that allow you to delegate group management to non-admins.

1 vote
AnnWorley Atlassian Team Oct 30, 2017

Maybe you are on the server product rather than Cloud? Does your interface look like:

Screen Shot 2017-10-30 at 4.50.55 PM.png


Screen Shot 2017-10-30 at 4.50.36 PM.png

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