How do I create a group in JIRA?

The Atlassian docs have this page about managing groups -


This doesn't seem to fully reflect the latest UI, since -

#1 there is no "User management" (there is an option called "People")

#2 I can't seem to find any "Groups" option anywhere on this page


Anybody had this issue?

3 answers

1 accepted

Accepted Answer
2 votes

You are looking at the project configuration. To create groups you have to navigate to Site Administration. This one is available in the menu in the bottom left corner of your page.

Screen Shot 2017-10-31 at 8.58.18 AM.png 

Or from the main menu:

Screen Shot 2017-10-31 at 9.01.55 AM.png

0 votes
Mikael Sandberg Community Champion Oct 30, 2017

You can add groups under User management, just click on Settings Settings.png

And then User management

User management.png

You need site admin rights to be able to do it.

Is that in the new interface? I don't see that link (using an admin account). I see one instead that says "People"

Mikael Sandberg Community Champion Oct 30, 2017

Yes, it is in the new interface. You can also get to it by clicking on application links


If you do not see Site administration then you do not have the right permissions. Site admin is different from admin rights.

0 votes
Ann Worley Atlassian Team Oct 30, 2017

Maybe you are on the server product rather than Cloud? Does your interface look like:

Screen Shot 2017-10-30 at 4.50.55 PM.png


Screen Shot 2017-10-30 at 4.50.36 PM.png

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