How can you restrict a label to a subset of users

[Jeslie Chermak]

There are some labels which I do not want all our users to be able to use.  Say I want a CRIT label, but only four specific users out of all users are allowed to add or remove it.  How can I accomplish this?

[Sam Hall · Accepted solution]

Hi Jeslie,

As far as I know, the answer from Nic here is still valid.

The labels field is really designed for informal and flexible categorisation of issues, so doesn't come with an easy way to restrict what can be added by who. So all users with edit permission can add new labels and set whatever labels they want on an issue.

If you need a predefined list of special labels or flags that only certain users can add, consider creating a custom field for this. Multi-select or checkboxes would probably work for you.

Make sure the field is not on the edit screen for your issues. Create a new custom screen with the field on it. Then use a global workflow transition to trigger that custome screen. You can use a workflow condition to make sure only those 4 users can do it.

[Vinod Miyani]

Thanks