How can I have a custom field display a URL from Aha and have that URL clickable

[Tony Gregory]

I created a custom field to display URLs from Aha - so this way if someone has to toggle back and forth between the two system they can simply click a link.

The URL displays but solely as static text, I want it to display as a clickable link.  Any idea how I can adjust the custom field so it does this?

Many thanks,

Tony

[Vikrant Yadav · Accepted solution]

Hi @Tony Gregory  URL is always clickable. If you use URL custom field it would be great. 

If you are using Team-Managed Project , then i suggest you to use "Short Text" field. Text field also allow you click on URL and site open on next page.

Please be sure url must contain domain  like .com , .io ( for aha), .uk, .in etc...If you add domain JIRA automaticaly treat it as URL and open in new tab.

Thanks

Vikrant Yadav

[Tony Gregory]

Hi @Vikrant Yadav it's actually a company managed project and I already have the custom fields as a short text.  The URLs coming from a-ha are https://[companyname].aha.io/features/[AhaID] (what's in brackets are generated by aha)

Any suggestions?

[Vikrant Yadav]

Hi @Tony Gregory  URL is fine. It should be clickable and open web page in new tab. 

I have tested on Text Field ( sigle line) , it's working. JIRA detecting the URL. 

If it's a multiline field , then it won't work. otherwise it works for Single Line text field and URL field. 

[Tony Gregory]

That was it - thanks again!

[Vikrant Yadav]

Cool, Glad to hear it works for you :)

Happy Weekend!

[Rafa]

Beware, these Text field (single line) fields are not clickable when viewing an issue from the App, only from the web browser (yet another inconsistency in Jira-land).

(maybe the URL fields are clickable on the App, haven't tried)

[Suvradip Paul]

Hi @Tony Gregory ,

Thanks for posting and welcome to the community.

I am assuming you are using Company Managed Project. If you use an URL Field then you can use valid URL to complete this custom field, please check this guide  - https://confluence.atlassian.com/adminjiracloud/custom-fields-types-in-company-managed-projects-972327807.html.

I am sharing a screenshot for reference.

[Tony Gregory]

HI @Suvradip Paul

Thanks for the response.  I had tried using the URL field before and the issue with using that is, the field is being dynamically populated from Aha into Jira - and I don't want the user to be able to type into or edit that field in any way.

Any other suggestions?

[Vikrant Yadav]

Hi @Tony Gregory  Remove field from Edit Screen, if you don't want to edit this field. 

Thanks

V.Y

[Melissa]

Hello @vik 

Is there a way to have "Link Text" and "Link" in a custom field?

We want the links in our Jira's since web links are not exportable or viewable in a filter.

My uses will have links from a SP Directory and the links will be long, we would like to display for example " Document 123" but the link can be the long (ugly) link.

[John Pisani]

I've achieved this previously in Jira Server with the help of ScriptRunner to take a one field's input (short ID values) on the Create / Edit screens and then inject predictable URLs around the variable query parameter to render them as nice links in View screens. 

I came here hoping there was a more elegant solution for Jira Cloud. Hoping to hear back too. 

[Melissa]

@John Pisani 

Thank you for sharing your solution. I'm a front end user but I'll pass this along.