How can I get notified whenever a new ticket is created on different projects?

As a manager, I would like to get notified whenever my team members create a ticket. Also, be added as a watcher on the ticket when created.

2 answers

0 votes

Get yourself added to the projects in roles that are set up to receive the "issue created" emails in the projects your team members use.   That's the closest you can get without code - emails are fired by issue changes, not by user activity.

The other option is to create a filter for "reporter in (team)", save it, and use it on dashboards and subscriptions.


There is an Auto Watch plugin from Atlassian, it can add you as a watcher. You can also create a filter and filter subscription to get notified whenever your team members create a ticket. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,173 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you