Hi @Suzy Gooch ,
In order to delete an attachment,
@Deepanshu Natani It appears this solution does not work when an attachment is added in a comment. Is there a solution for deleting an attachment from a comment in the attachments pane is does one have to go to the comments to delete it. This was possible in the previous "old view".
Deepanshu and Cody have the answer. You can easily delete attachments from the UI. if you can't see the functionality, it may be a permissions things and you need to talk to your admins. You should probably have delete attachments across issues/stories, not just items you created. Things change and ownership/responsibility shifts, so you should have access to anything you're working on.
One technique to streamline this is instead of a lot of static attachments, you can provide a link to a working document (google doc, confluence, etc) that is always up-to-date. Makes it a lot easier and requirements are easier to manage.
Hey @Suzy Gooch
All you have to do is hover over the attachment. If you are in the old issue view it will have a trashcan in the bottom right corner. If you are in the new issue view, it will be an X in the bottom right corner.
If that option is not there, that means you do not have the appropriate permissions to delete attachments. If you are a Jira Admin, you can edit the permission scheme to make sure they are set up correctly. Otherwise, you will need to contact an admin to either have them delete the attachments or to grant you the permission.
I am having same issue. I am a jira admin and I cannot see the delete button on the attachment when I hoover around. I also checked permission scheme which says attachments (delete all) option is setup for project admin role. I have added myself to the project admin role and still cannot see the delete option.
Please advise. If I am missing anything. We are using jira cloud.
Same issue. The trashcan icon is no longer available. Selecting the attachment now brings up a list of everything in the file, in this case, inside a zip file.
It's my attachment, so I know it's not a permission problem. I've been able to delete attachments for years, so it's not a feature I couldn't use before.
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