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How can I create multi select dropdown list

How can I create a multi select dropdown list in Next-gen project. I want to simulate components functionality. 

3 answers

2 accepted

1 vote
Answer accepted

Hi @eirikurg

@Thomas B is right, there is no multi-select field in Next-Gen yet - options you can try are:

  • Checkboxes
  • Labels - this is a custom field, with no pre-set options
  • Dropdown - this is a single-select dropdown field

As stated above, to add custom fields in Next-Gen projects:

  1. Go to your Project > Project Settings > Issue Types
  2. Choose the Issue Type you wish to add the field to
  3. Choose the field from the right-hand menu and customise it

If you wish to request a field to be added - vote and add a comment in this suggestion - JSWCLOUD-18544.


0 votes
Answer accepted

@eirikurg - you can see this link here for more info otherwise I outlined the steps from our system! :

For Server

  1. Admin > Custom Fields > Add custom field
  2. Choose "Select List (multiple choices)"
  3. Give it a Name
  4. Give it whatever options you want users to select
  5. Associate that field with your project

For Cloud - looks like you make need to use Checkbox options because NextGen doesn't support custom fields or multi select drop downs.

  1. Go to your Project > Project Settings > Issue Types
  2. Drag in the Checkbox option from the right panel
  3. Give it a name and some options!

This configuration may be different for server vs cloud. Please let me know if you are on cloud or server. Hope this helps, thanks!

Im using jira in the cloud. And this question is related to Next-gen project

Thomas B Community Leader Jan 17, 2020

Here you go:

  1. Go to your Project > Project Settings > Issue Types
  2. Drag in the Checkbox option, I don't believe Next-gen supports custom fields...
Like Yuriy Lozhkin likes this

Hopefully Atlassian will add the multi-select dropdown to nextgen cloud.  The Checkbox type somewhat works but the issue there is when you have a long list (of application or services for example) doing this in checkbox format takes up a lot of screen space to display all the checkbox options at once.  As opposed to a tidier dropdown select that allows them to easily search and add multiple items to the field.

The classic version of the cloud service desk does allow multiple selections within a dropdown menu (I just changed over from it and now many of my forms aren't working as intended).

The things I was trying to do was to hard to do in next-gen project so I gave up and did it in classic

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