How can I create multi select dropdown list

[eirikurg]

How can I create a multi select dropdown list in Next-gen project. I want to simulate components functionality. 

[Stephen Wright _Elabor8_ · Accepted solution]

Hi @eirikurg

@Thomas B is right, there is no multi-select field in Next-Gen yet - options you can try are:

• Checkboxes
• Labels - this is a custom field, with no pre-set options
• Dropdown - this is a single-select dropdown field

As stated above, to add custom fields in Next-Gen projects:

1. Go to your Project > Project Settings > Issue Types
2. Choose the Issue Type you wish to add the field to
3. Choose the field from the right-hand menu and customise it

If you wish to request a field to be added - vote and add a comment in this suggestion - JSWCLOUD-18544.

Ste

[SpringServe Support]

lame

[Thomas B · Accepted solution]

@eirikurg - you can see this link here for more info otherwise I outlined the steps from our system! : https://confluence.atlassian.com/adminjiracloud/configuring-a-custom-field-776636423.html

For Server

1. Admin > Custom Fields > Add custom field
2. Choose "Select List (multiple choices)"
3. Give it a Name
4. Give it whatever options you want users to select
5. Associate that field with your project

For Cloud - looks like you make need to use Checkbox options because NextGen doesn't support custom fields or multi select drop downs.

1. Go to your Project > Project Settings > Issue Types
2. Drag in the Checkbox option from the right panel
3. Give it a name and some options!

This configuration may be different for server vs cloud. Please let me know if you are on cloud or server. Hope this helps, thanks!

[eirikurg]

Im using jira in the cloud. And this question is related to Next-gen project

[Thomas B]

Here you go: https://confluence.atlassian.com/jirasoftwarecloud/customize-an-issue-s-fields-in-next-gen-projects-951392551.html

1. Go to your Project > Project Settings > Issue Types
2. Drag in the Checkbox option, I don't believe Next-gen supports custom fields...

[Will Seay]

Hopefully Atlassian will add the multi-select dropdown to nextgen cloud.  The Checkbox type somewhat works but the issue there is when you have a long list (of application or services for example) doing this in checkbox format takes up a lot of screen space to display all the checkbox options at once.  As opposed to a tidier dropdown select that allows them to easily search and add multiple items to the field.

The classic version of the cloud service desk does allow multiple selections within a dropdown menu (I just changed over from it and now many of my forms aren't working as intended).

[eirikurg]

The things I was trying to do was to hard to do in next-gen project so I gave up and did it in classic