We have long, random password for the Jira administrator, jira-admin, that nobody can remember which is why we have it stored in an encrypted text file and copy and paste it when required. Yesterday I attempted to do just that but Jira claimed the the password was wrong and refused me access.
I tried it again just now, and, instead of refusing me access, it asked for a captcha. But entering the capcha merely results in a new captcha, ad infinitum. The upshot is that we cannot administer Jira.
Help is desparately needed!
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot