We have long, random password for the Jira administrator, jira-admin, that nobody can remember which is why we have it stored in an encrypted text file and copy and paste it when required. Yesterday I attempted to do just that but Jira claimed the the password was wrong and refused me access.
I tried it again just now, and, instead of refusing me access, it asked for a captcha. But entering the capcha merely results in a new captcha, ad infinitum. The upshot is that we cannot administer Jira.
Help is desparately needed!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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