We have long, random password for the Jira administrator, jira-admin, that nobody can remember which is why we have it stored in an encrypted text file and copy and paste it when required. Yesterday I attempted to do just that but Jira claimed the the password was wrong and refused me access.
I tried it again just now, and, instead of refusing me access, it asked for a captcha. But entering the capcha merely results in a new captcha, ad infinitum. The upshot is that we cannot administer Jira.
Help is desparately needed!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs