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How Jira user's full name sync from LDAP through Crowd?

Jason Liu
Jason Liu
Contributor
February 27, 2025

Hi, our user wants to know how Jira user's full name sync from LDAP through Crowd. They want to know if we can sync user's other name field in LDAP.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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February 28, 2025

Hi @Jason Liu ,

Full Name change on AD will be synched on crowd first and then on Jira side during user directory sync process.

Fabio 

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