Is there a way in service desk to hide the link "customers" from users? We see this as a security issue as we dont want agents to change anything there.
Hello @Kevin L
Can you be more specific, a picture maybe?
Link "customer" is a linked issue or?
Users, are you service desk customers or people using Jira software?
So its when you pick Projects menu item and then select a particular project. A screen opens where on the left side it shows links like Queues, customers, Reports and then Raise a request, customer channels etc. Id like to remove 'Customers' for all except admins. jira SD users do not need to see this. Ive attached a photo
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