Hi guys! I'm having trouble when I try to configure my dashboards

Gustavo Lima Borges dos Santos August 12, 2024

When I go in Dashboards>select one of them>Edit>Configure I got stuck here...It just doesn't load anything and no messages of errors at all from Jira or the board It's a blank screen.

I have permission to edit the boards because I used to, but now It just doesn't work. I already tried to log in again, switch the browser, clean the browser cashe and search on internet but didn't find something that solve my problems, and my teamates have acess to the boards and they can config them as well but I can't.

Here is the pic:

 

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Ravina
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 12, 2024

Hi @Gustavo Lima Borges dos Santos Welcome the Atlassian community.

Can you check the network logs in the browsers inspect section for what errors you see when you click on edit/configure dashboard?

Gustavo Lima Borges dos Santos August 12, 2024

does it helps...?

 

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