I want to count the number of times a JIRA ticket goes through a transition.
I have installed the JIRA Misc Workflow Extensions plugin (demo version - will purchase if I can get this working). I have set up a custom field of type "transition counter" and linked that to the transition id I want to count via a comment in the transition counter field, as follows:
: transition_ID_121 -->
Now, it's my understanding that in order to increment that field, I need to use a post function of type 'increase value of custom field' on the transition? However, I can't see this as an option.
What am I missing?
I believe that this post-function will only work when there is a status change on your workflow. To set this up you need to visit your project >> administration >> edit the workflow >> select the transition you'd like to add this post-function >> add it there. If you have installed the JIRA Misc Workflow Extensions , the option 'Increase value of field' should be available to you when adding a post-function.
Please let us know how it goes.
Thanks Peter, that was the solution (clarification received on the forum below, but thank you all for your responses!)
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