I want to count the number of times a JIRA ticket goes through a transition.
I have installed the JIRA Misc Workflow Extensions plugin (demo version - will purchase if I can get this working). I have set up a custom field of type "transition counter" and linked that to the transition id I want to count via a comment in the transition counter field, as follows:
: transition_ID_121 -->
Now, it's my understanding that in order to increment that field, I need to use a post function of type 'increase value of custom field' on the transition? However, I can't see this as an option.
What am I missing?
I believe that this post-function will only work when there is a status change on your workflow. To set this up you need to visit your project >> administration >> edit the workflow >> select the transition you'd like to add this post-function >> add it there. If you have installed the JIRA Misc Workflow Extensions , the option 'Increase value of field' should be available to you when adding a post-function.
Please let us know how it goes.
Thanks Peter, that was the solution (clarification received on the forum below, but thank you all for your responses!)
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
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