Help with 'increase value of custom field' post function

Hi,

I want to count the number of times a JIRA ticket goes through a transition. 

I have installed the JIRA Misc Workflow Extensions plugin (demo version - will purchase if I can get this working). I have set up a custom field of type "transition counter" and linked that to the transition id I want to count via a comment in the transition counter field, as follows:

<!-- @TransitionId: transition_ID_121 -->

 

Now, it's my understanding that in order to increment that field, I need to use a post function of type 'increase value of custom field' on the transition? However, I can't see this as an option.

 

What am I missing?

Thanks

3 answers

This widget could not be displayed.

Hi John, 

I believe that this post-function will only work when there is a status change on your workflow. To set this up you need to visit your project >> administration >> edit the workflow >> select the transition you'd like to add this post-function >> add it there. If you have installed the JIRA Misc Workflow Extensions , the option 'Increase value of field' should be available to you when adding a post-function. 

Please let us know how it goes.

Cheers!

This widget could not be displayed.
Peter Bengov Community Champion Mar 03, 2015

John, try changing the field's description to

&lt;!-- @TransitionId: 121 --&gt;

This should automatically count the number of transitions, no post function required. 

This widget could not be displayed.

Thanks Peter, that was the solution (clarification received on the forum below, but thank you all for your responses!)

https://innovalog.atlassian.net/wiki/display/JMWE/questions/36864003/answers/36864011

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 12 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

39 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you