Grant Some Admin Permissions

Mohamed Ramadan April 2, 2024

Is there any way to grant user management administration to specific users without granting these users the full Jira administration?

2 answers

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Oday Rafeh
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April 2, 2024

Hi @Mohamed Ramadan 

In Jira, you can't give someone full control over user management without making them a full admin (like giving them the keys to the whole castle). But there are ways to give them some control over specific areas:

Project Admin: Make them an admin for a specific project. This lets them add/remove users and set permissions within that project (like giving them the keys to a specific building).

Give users only the access they need. Too much control can be complex.

Regards
Oday

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Nikola Perisic
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April 2, 2024

Hello @Mohamed Ramadan 

No, they need to be an org admin in order to manage the users. 

Mohamed Ramadan April 25, 2024

Thank you,

 

I know they need to be Jira admin to perform such activities.

I recommend to have a solution from Atlassian to let the Jira admin to deligate some administration activities to specific users.

 

This will be usefull for many operational activities and offload such activities from Jir admins 

 

Regards,

Nikola Perisic
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April 25, 2024

Hello @Mohamed Ramadan 

Actually, for user management specifically they need to be the organisation admins.

  • Organisation admins:
    • Have access to the admin.atlassian.com
    • Have access to users,groups and managed accounts 
  • Jira admins:
    • Create and administer projects, issue types, fields, workflows, and schemes for all projects. Users with this permission can perform most administration tasks, except: managing users, importing data, and editing system email settings.
  • Project admins:
    • Have the Administrator role
    • create, edit,view issues
    • add comments and attachments
    • create automation rules
    • add users to the projects

So this is why, the users you want to be able to manage the users need to be the organisation admins. There is no other way of granting them permissions, other than giving them the full control.

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