Getting Errors when Exporting Projects using Project Configurator

Nannette Mori
Contributor
March 1, 2023

Project Configuration 3.7.4

I am receiving 2 different errors when trying to export project using Project configurator

I am exporting the projects one at a time.

On one of my projects I am trying to export I am getting the following error:

JiraTaskExecutionThread -36 ERROR /secure/project-export! export.jssp [c.a.projectconfigurator.projectconfigserialize.ProjectConfigSerializingContext] [Project TIC] [Workflow schem Support Tickets Workflow Scheme] [Workflow SRE Support Ticket workflow] did not fine the referred Custom field with key 12103.  

I reviewed all the conditions, validators, and postFunctions on that Workflow.  I could not find any customfield with Key 12103.  Is the key not the customfield ID.  How do I find what customfield is missing?

 

On another of the Projects I am trying to export I get the following error  in the Export Configuration results page

java.lan.StackOverflowError

 

LOCATION:

null

I looked in the atlassian.log there is not any further errors output in conjunction with the error listed above.  How do I resolve this issue?

1 answer

0 votes
Radek Dostál
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March 2, 2023

[Workflow SRE Support Ticket workflow] did not fine the referred Custom field with key 12103.

There is some condition/validator/function referring to that specific id. You can export the workflow to an .xml and look for that ID and you will see the step it is on (may be multiple). Then you can delete it from the workflow (you can see the function, it is just misconfigured and how it shows in webUI depends on the function).

 

StackOverflowError - there must be something to use in the log. If you have a stacktrace then we can make an educated guess where or on what it fails. In general stackoverflow errors would though indicate a likely bug in the plugin.

 

3.7.4 is also quite dated now - you could try upgrading it to a higher version https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira/version-history and see if it fixes the StackOverflowError.

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