A general question regarding our need to generate a new Jira Issue by way of an internal SharePoint site... Simply put, I need functionality around a user who reports an application support issue from a SharePoint site to generate a new JIRA incident with the development group, possible? API?
If you want to roll your own integration, then you should check out the functionality that JIRA provides via the RPC plugin: http://confluence.atlassian.com/display/JIRADEV/JIRA+RPC+Services
You can use a SOAP client in SharePoint to connect to JIRA.
One of our partners, Customware, provides a SharePoint Connector for JIRA, which, as far as I know, provides this functionality. The product overview is here: http://wiki.customware.net/repository/display/CustomWare/Connector+for+SharePoint+and+JIRA
I am following.
Just go into JIRA > Settings > Incoming Mail.
Then add an email handler to create tickets in whatever project you want. done
Then you need to set up a Sharepoint list that emails JIRA when the item is created. i 've created a list and then I added an email alert but as is expected i will just receive emails to my email account.
Not sure what to do and cannot find more info.
Would you mind sharing more about it? is very important to me and the company i work for.
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