Beyond the basic guideline for migration from other issue trackers, are there any plug-ins or other products that facilitate integration and / or migration to JIRA from Footprints?
The easiest way to migrate your data from any help desk system to Jira Service Desk is to use Help Desk Migration.
-disclaimer-
I work at Help Desk Migration
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Issues with attempts at opening Issues -- had to duplicate efforts and was asked if I wanted the answer posted to the site.
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Hi @Nic Brough -Adaptavist- thank you for posting the link above. I've searched through that link and could not find an article on what a Footprints to Jira migration looks like. This question was posted in 2012 and looking for any documentation that could help.
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The question was removed during one of the community migrations.
There's not a lot of documents on this subject I can find now - I think most of the world has moved off Footprints a long time ago, so a lot of it has been dropped.
There's not a lot I can tell you - I did it once, with an export from Footprints followed by a pile of scripting and code to get stuff into Jira, but it was so specific to that site, there's not a lot of use for others.
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