Over the weekend of 5/19-5/21 we had two users whose Full Name was changed to their user name and now cannot be switched back. Not sure why this only happened to two people but we are not able to resolve it. We are using Jira Cloud.
There was a change to Cloud over the weekend and when a user logs in they get the following:
If they chose Only show my username this is the behavior you will see and you as an administrator cannot go in and change this. The end user will need to go in and change this for you to see their Full Name.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs