Failed adding mail for notification recipient

2015-02-04 10:03:21,640 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@308608a0[issue=com.atlassian.jira.issue.IssueImpl@38cdf5eb[id=165417,summary=Apply test patch tonight,key=SEC-54890,created=2015-01-29 13:16:21.0,updated=2015-02-04 08:31:53.0,assignee=RWagh:10000,reporter=paraturesync:1],remoteUser=RWagh:10000,notificationType=All_Watchers,eventTypeId=6,templateId=6] ERROR ServiceRunner Mail Queue Service [atlassian.jira.mail.MailingListCompiler] Failed adding mail for notification recipient: [email=lmorrell@saba.com, user=lmorrell:10000]
java.lang.NullPointerException
at org.apache.commons.io.FileUtils.openInputStream(FileUtils.java:129)
at com.atlassian.jira.avatar.AvatarManagerImpl.getOrGenerateLargerAvatarFile(AvatarManagerImpl.java:345)
at com.atlassian.jira.avatar.AvatarManagerImpl.getOrGenerateAvatarFile(AvatarManagerImpl.java:308)
at com.atlassian.jira.avatar.AvatarManagerImpl.processAvatarData(AvatarManagerImpl.java:288)
at com.atlassian.jira.avatar.AvatarManagerImpl.readAvatarData(AvatarManagerImpl.java:368)
at com.atlassian.jira.mail.util.MailAttachmentsManagerImpl$AvatarAttachment.buildBodyPart(MailAttachmentsManagerImpl.java:279)
at com.atlassian.jira.mail.util.MailAttachmentsManagerImpl$1.apply(MailAttachmentsManagerImpl.java:160)
at com.atlassian.jira.mail.util.MailAttachmentsManagerImpl$1.apply(MailAttachmentsManagerImpl.java:156)
at com.google.common.collect.Iterators$8.next(Iterators.java:782)
at com.google.common.collect.Iterators$7.computeNext(Iterators.java:644)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:136)
at com.google.common.collect.Iterators$5.hasNext(Iterators.java:539)
at com.atlassian.jira.mail.builder.EmailRenderer.buildMailWithAttachments(EmailRenderer.java:150)
at com.atlassian.jira.mail.builder.EmailRenderer.renderEmailBody(EmailRenderer.java:122)
at com.atlassian.jira.mail.builder.EmailRenderer.render(EmailRenderer.java:165)
at com.atlassian.jira.mail.builder.EmailBuilder.renderNow(EmailBuilder.java:162)
at com.atlassian.jira.mail.builder.EmailBuilder.renderNowAsQueueItem(EmailBuilder.java:152)
at com.atlassian.jira.mail.MailingListCompiler$1.processRecipient(MailingListCompiler.java:306)
at com.atlassian.jira.mail.NotificationRecipientProcessor.process(NotificationRecipientProcessor.java:39)
at com.atlassian.jira.mail.MailingListCompiler.addMailsToQueue(MailingListCompiler.java:331)
at com.atlassian.jira.mail.MailingListCompiler.access$200(MailingListCompiler.java:46)
at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.addEmailsToQueue(MailingListCompiler.java:454)
at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendLists(MailingListCompiler.java:424)
at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendForEvent(MailingListCompiler.java:377)
at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:139)
at com.atlassian.jira.mail.IssueMailQueueItem.send(IssueMailQueueItem.java:149)
at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66)
at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:28)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)

1 answer

Looks like this bug was fixed in JIRA 6.2 https://jira.atlassian.com/browse/JRA-36443 :

This seems to be occurring because the e-mail being generated wants to attach an avatar but is not able because it does not exist on disk.

You can try to put avatar to the disk or just to change it.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

218 views 2 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you