Hello,
I want to transfer the status change to closed (see picture) and its date into a variable, but unfortunately when I output the variable there is no value in it.
Unfortunately, this date is also not the last entry, it is always really in one place in the history, the last entry with closed must then be found and then the date extracted into a variable.
I have tried the following command:
{{#changelog.status.reverse}} {{#if(toString.equals(“Closed”))}} {{created}} {{/}} {{/}}
Maybe someone can help me?
Best regards
Hi @Konstantin Löscher , if the historical date is the date when the issue is closed could you not use Resolution date?
unfortunately we skipped the status done for a while and made it closed directly for this reason there is no date in done
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if you want to leverage a specific date of transition then you would need to create a custom field and record that date when the transition occurs using automation. There is no way to extract it from the history. At least I have never found a way of doing so. As I recall, there are third-party solutions if that is something you can consider.
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Ok thanks for your answer what is the name of the third party solution
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