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Extract date and time when status changed

I would like to extract a list of date and time when tickets within a certain project changed from "New Issue" to "in progress" which can be clearly seen in the history.

I need a report for a particular period like between 1 Nov 2019 till 15 Nov 2019.

How can i write q query for this?


I have reviewed lot of articles like below but nothing helps


Please help urgently.

4 answers

1 accepted

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Answer accepted

I was able to extract required data from Time in Status. Thank you everyone for your answers.

I am also trying to extract Date& Time when a user story in transitioned from one status to other. But not sure how to pull the data by using Time in Status. Can you please explain. Appreciate it.

Hi @Sudharani Paleti ,

It is not possible out-of-the-box in Jira. You can calculate it by coding which parses issue history rest api json for each issue. Or you can search for marketplace apps which does the same for you.

One of them is Status Time app developed by our team. It provides reports on how much time passed in each status as well as status entry dates and status transition count.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project). And all these are available as gadgets on the dashboard too.

Here is the online demo link, you can see it in action and try.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

Hi @Deepak Vanjani ,

If you already using JSU automation suite for Jira , then you will be able to configure your requirement with post functions.

1. Create Date and Time field custom field for each status and update this field with Update Any Issue Field (JSU) post function and value set as  %%CURRENT_DATETIME%% 

2.Write JQL based on custom fields and use the same in reports and gadgets.



Hi @Deepak Vanjani

You could use the add-on from the Marketplace like Time in Status for Jira Cloud.

With this add-on, you could extract a time report with a list of dates and times when tickets within a certain project changed from one status to another.

Besides this Status Entrance Date report, you can also generate Time in Status, Assignee Time, Average Time, Time in Status per Date, Status Count and Transition Count reports (read more).

I think this app will meet your needs when it comes to generating time reports.

You can also try Issue History, this add-on will show you the history of all changes that were made in issues.

Hi @Deepak Vanjani 

You can't do that out-of-the-box. There are two methods: 

  • Use Jira REST API
  • Use an app from Atlassian Marketplace

Since, I'm one of the folks behind Snapbytes, I can recommend Enhancer Plugin for Jira for your both questions.

It has both Status Entry Date and Status Exit Date custom fields in order to extract status dates (e.g. the datetime issue's status was changed to In Progress, or the datetime issue's status changed from in progress). After defining the custom fields and indexing Jira issues, you can use these date fields in your JQL queries.

Also it provides User/Group History Report in which you can filter issues by date and user/group to get actions in that period.

I hope I was helpful



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