Error al publicar resulados de Zephyr - Pipeline en Jenkins

[Alma Chimal]

Buena tarde,

se me está presentando el siguiente error al ejecutar el pipeline en Jenkins al conectar con Zephyr para publicar los resultados:

[Zephyr Scale] [INFO] Publishing test results... [Zephyr Scale] [ERROR] There was an error while publishing test results to Zephyr Scale and they were not sent. Error details: Error when executing always post condition: java.lang.Exception: Jira instance not found for this server address https://xxxxxxxxx.atlassian.net at com.adaptavist.tm4j.jenkins.http.Tm4jJiraRestClient.getTm4jInstance(Tm4jJiraRestClient.java:188) at com.adaptavist.tm4j.jenkins.http.Tm4jJiraRestClient.(Tm4jJiraRestClient.java:31) at com.adaptavist.tm4j.jenkins.extensions.postbuildactions.TestResultPublisher.validateFieldsAndUploadResults(TestResultPublisher.java:114) at com.adaptavist.tm4j.jenkins.extensions.postbuildactions.TestResultPublisher.publishResults(TestResultPublisher.java:95) Also: org.jenkinsci.plugins.workflow.actions.ErrorAction$ErrorId: 5f160903-1882-42ca-a38a-2921bad6f967 Caused: java.lang.RuntimeException

el cual el server address si es el de nuestro espacio de trabajo.

Dejó de funcionar de un dia a otro ya que la configuración de nuestro pipeline no ha sido modificado; ya se actualizaron los plugins tanto de lado de Jenkins como de JIRA y el error persiste.

Me podrían apoyar de favor a validar cómo resolverlo.

Gracias

Saludos

[Valerie Knapp]

Hi @Alma Chimal , thanks for your question.

The vendor of Zephyr also has their own community where people can ask for help with this type of situation. I found a similar error message to yours here - https://community.smartbear.com/discussions/zephyrscale/unable-to-publish-cucumber-tests-results-using-jenkins-pluggin-zephyr-scale-to-z/222515 

Please check this and if it doesn't help you, you can open a ticket to the Zephyr support here - https://marketplace.atlassian.com/apps/1213259/zephyr-scale-test-management-for-jira?hosting=cloud&tab=support 

Best wishes