Email change verification e-mail is not coming through

[Aswinah Fitria Sari]

I want to change my email, but verification on the new email is not coming through. I checked my inbox or spam, but nothing.  I've tried many times but still no verification appears in the email. What should I do? Please help.

[Nikola Perisic]

Hello @Aswinah Fitria Sari 

Your email is probably on the Atlassian suppression list which is done to avoid any spams. Open a support ticket for them here: https://support.atlassian.com/

[Aswinah Fitria Sari]

Hello Mr. @Nikola Perisic .
I'm already try this solution in link: https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html. 
After I click this link, https://id.atlassian.com/manage-profile/email, it's show like this:

But, it's not work. Please help.

[Nikola Perisic]

Understood. Since you haven't received the email for the verification, you should ask Atlassian about this issue like it was stated from above.

[Aswinah Fitria Sari]

Yup, that's right.
Where should I ask? Is there a link? Thank you.

[Aswinah Fitria Sari]

Hello Mr. @Nikola Perisic . Please help, my problem has not been resolved.