It appears that everyone is now receiving duplicate emails from jira. We just completed an upgrade, and I think we didn't get a chance to test email notifications. Can you please advise me on how to determine where these duplicate mails are coming from? This system has many users and we're getting a lot of complaints about this. Duplicates happen on any notification scheme or action configured in a scheme, to any recipient (individual users or groups).
This was actually caused by a custom listener that had a bug, I've updated my original comment. If you're getting duplicate notifications it could be caused by a significant number of different factors - for example it could happen due to a notification scheme containing assignee and a mailing list. As JIRA doesn't know which members belong to the mailing list it sends a notification for the mailing list and the assignee - as a result they receive two notifications.
Please take a look through https://confluence.atlassian.com/display/JIRAKB/Notifications+Troubleshooting#NotificationsTroubleshooting-DuplicatenotificationemailsarebeingsentfromJIRAfor more info.
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