Drag and drop attchment field not visible on view screen

Hi

 

We we are running JIRA v6.4.11 with the Drag and Drop attachment plugin v 3.2.2

Since our upgrade to v6.4.11 the drag and drop field on the view screen has disapeared.  Any way I can get it back?

 

Regards,

Juan

3 answers

1 accepted

Can you double check your Drag and Drop version? There is a version where it will disappear unless you enable it explicitly. Check https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-dnd-attachment-plugin/versions version 3.2.5

Version 3.2.5  Released 2015-03-15  Supported By Atlassian  Free  BSD

This version contains updates to make JIRA Drag and Drop Attachments compatible with JIRA 6.4

NOTE: Please enable the jira.plugins.dnd.attachment dark feature after installing this update. Follow the procedure at https://confluence.atlassian.com/display/JIRA/Enabling+Labs+Features+in+JIRA+5.2 and use jira.plugins.dnd.attachment as the key.

 

Thanks its all sorted I went and downloaded the JAR file and upload it in the Add-On manager (as it did not give me an option to upgrade), then upgraded to 3.2.6 so that the dark feature is no more necessary

I appreciate the information but would also prefer that the option to update this from Manage Add-Ons be enabled again. This is showing up as a "system" plugin and no management options are available. This should be something for which I have the "Updates Available" flag and an option to update from that UI.

I noticed that with the last update, a large number of user-installed plugins are now grouped with the "System" plugins. The optional and user-installed plugins need to be available for management, not lumped with system-dependent add-ons.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,336 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot