We use Jira to build a ticket management system for information security incidents, and there will be some custom fields, through which users can submit ticket forms, and involve some automation rules;
Your ask is not clear. Can you elaborate on what you are looking for?
Using custom fields can help in tracking security incidents. If you use Common Vulnerability Scoring System then add a custom field for that to gauge the priority/severity of the issue.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.