i know this has been asked before and answer has always been no but hoping something has changed since the last no!
I just want to be able to prevent notifications being sent out when certain fields are updated. We have several administrative fields we want to use but we just cannot justify the additional emails that get created when updating the fields.
Other ticketing systems handles this with ease so I find it bizarre it cannot be handled here!
Is there a page in this community you can make requests which can be ‘liked’ by other members so the developers can see what’s truly wanted?
Hi Dave - thats the one.
I know the answer was a no (in all threads I read) but here's hoping something had changed recently!
Has the great function of adding any kind of custom field to allow great use of internal reporting but no way of preventing end users getting these useless (to them) updates :(
What about my second query? Is there an area we can 'vote' for suggestions or is there nothing like that in this forum?
Not on the forum here, you can either raise a request through the support portal (https://support.atlassian.com/contact) or use the issue/suggestion tracking portal
When you raise a request with Atlassian support they often end up creating an issue/suggestion there. But you can also search them and vote/watch for any changes
Hey @Shaine Chance and welcome to the community!
Like you already mention there is no way to limit the Issue Updated notification based on specific fields.
It's pretty much a catch all situation:
Issue Updated -> send notifications.
From my perspective the only way i've been able to change this is by using an app.
A couple examples are:
So I fear out of the box, still gonna be a "no", but if you are willing to invest time (and/or money) there could be some workarounds.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events