DEACTIVATED

[Jon Honhart]

How can i activate a user that is deactivated?

[Trudy Claspill]

Hello @Jon Honhart 

Welcome to the Atlassian community.

Have you reviewed this information?

https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/

https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html

[André Felipe Rodrigues Lopes]

Hello @Jon Honhart , follow these steps, they may help you

Old Experience

From Jira...

1. Go to Jira Settings (cog icon in top-right) > User Management
2. Locate a user using the search bar
3. Click on their name to access their detailed user view
4. To suspend/revoke all access, toggle Has access on site to OFF (grey X)
5. To remove user, use the 3-dots icon in the top-right

You could also...

1. Locate a user using the search bar
2. Click the 3-dots icon at the end of their user row - and Revoke site access should also be in here

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New Experience

From Jira...

1. Go to Jira Settings > User Management
2. Locate a user using the search bar
3. Click on their name to access their detailed user view
4. In the top-right, 3-dots icon

Options to suspend or remove user access should be in here

You could also...

1. Locate a user using the search bar
2. Click the 3-dots icon at the end of their user row - and Suspend Access should also be in here