Customfield_ids on Sandbox after performing a copy from Production environment

David Merino January 27, 2025

Hello Community,

We plan to perform a full data copy from our JIRA production environment to our Sandbox. We are concerned about the internal IDs of the custom fields in the Sandbox instance post-copy, as our REST-API connectors reference these custom field identifiers (specifically, the numeric identifiers, not the labels).
Our question is: After performing the full data copy to the Sandbox, will the custom field identifiers be updated to match those from the Production environment, or will they remain unchanged?

And what if we only copy a single Project data to Sandbox?

Thanks

2 answers

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1 vote
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Trudy Claspill
Community Leader
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January 27, 2025

Hello @David Merino 

In my experience when a full copy of production data is executed, then the custom field IDs in the sandbox match what is in the production/source instance.

I have not done a single project copy, so I'm not sure what happens in that case.

David Merino January 29, 2025

Thank you @Trudy Claspill 

0 votes
Luka Hummel - codefortynine
Atlassian Partner
January 28, 2025

Hi @David Merino,

If you're willing to use a third party app using our app, Deep Clone for Jira, offers you the flexibility to clone projects or issues while maintaining consistent data integrity.

Deep Clone can clone whole projects including its configuration and schemes across instances.

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