It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Custom field not showing

I have created custom field but no matter what i do it's not showing up while creating or editing task. 

3 answers

Could you expand on what you mean by "no matter what I do" and we might be able to help better. :) 

If you definitely created the custom field, you should look at the schemes in your project where this is manifesting itself. Look at the:

  • screen scheme
  • issue type screen scheme
  • field configuration

Hi @Smash I suggest you check my answer here to see all the possible things that could be causing this

First go to the custom field page in the administration page, and check the context (In the screenshot included the context is global) and the screens you have attached for that custom field by clicking on screens option,

Custom Field 1.png

Now to confirm that you have field in that screen, you can go to the screens option in project settings page

Custom Field 2.pngCustom Field.pngThis should enable you to have the custom field on your required screen,

and to view the field on view screen, you need to have the value in that field.

I don't see Screen options in Project setting in Jira free. I only see Details, Access, Issue Type and Features under Project Settings. Here is what I did:

1) Created Custom Field that has Available Context(s) = Issue type(s):Global (all issues)

2) Screens = 


3) in all three screen I see my field is shown in the list at the end. But when I open my existing task or create new task I don;t see the field. Someone asked me to do indexing but I dont see that option also in System settings advanced options.

I think its Next-gen Project, follow the below steps, go to Issue types in project settings

Next-Gen Custom Field.jpg

To create a field choose the issue type you want the custom field to be created in and see the available options in fields.

Next-Gen Create Custom Field.jpg

Hope this helps !

@Smash Did you add a custom field via the Jira administration panels or via the NG Project administration area? It sounds like you added it via the Jira administration panels. 

If you add the custom field via Jira Administration, it won't automatically appear in the NG project, those projects are administrated in a different way. To add a field for use in an NG project, add the field as the person above has indicated. 

Only Classic projects in Jira cloud are configured via Jira administration Page (Options like Custom fields, workflow, issue types, and so on) and Next-gen projects are configured in their own projects.

Yes. Its NG project. I created the way explained above and its working now.

Thanks a lot.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you