Hello, We are on Data Center version 9.12.13 of Jira and have a user that continues to receive automated emails when new issues of a special type are created or an existing issues are transitioned.&...
Hi Team We have a field labeled "Technical Product Owner" with a checkbox that can be marked as "Yes." However, when we try to filter the results, we get incorrect outcomes. We have over 1,000 ticke...
Our team, we need to execute scripts manually from an issue trougth issue.
I'm currently experiencing Jira Issue pages displaying as a blank page in Firefox 132.0.2. I have tried disabling extensions, turning off Firefox's site protections, clearing cookies & data, and...
Hi, Currently we are using Jira Service Management standard. A team would like to use Jira (free,) alongside with JSM within the same site, but when trying to add the product, a trial version ...
We recently migrated our Jira instance from Server to Cloud, and found that the sorting sequence when using search is very different. In Server, the result will show the matches in the Summary...
When i search for issues and have results in list view..how do I move or reorganize the columns?
Hi all, In the case of an issue, we have several fields that allow users to select an option from a dropdown list (e.g. option a, b, c,...etc). Is there a possibility to inactivate some optio...
Hi Team, I'm trying to build some reports for my asset inventory: I saw that if try to recall some attributes that come froms a configurations item I dont have back any result. And if I inse...
Hi all, I am trying to create an automation rule that automatically links the newly created ticket to an epic for a new JSM project. In this project, each epic will represent a different custo...
I want custom link types enabled only for selected projects. This article, https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/ shows me how to create custom...
How can I customize or adjust the Board settings in Team Managed Projects? The tables seem to fall off the board after a certain period of time. We would like some of the columns to remain on the boa...
We use the Services asset objects to define and categorize our tickets. I'm trying to build a dashboard to show a report based on the linked services via the Affected Services field. I can't find how...
I just created a custom paragraph field called "workaround". It is displaying on the ticket with no issues, but I cannot click it in at all. I am an admin of the project, Org Admin of our Jira instan...
If user use Quality plus with Jira as test management tool. While creation of story itself can Quality plus test subtask be generated automatically ? Can we set up that way?
...roupManager.isUserInGroup(currentUser, "jira-administrators")) { // If not - hide the field securityLevelField.setHidden(true) } else { // If so - show the field &n...
I can view a sheet with 1 project, but is it possible to have more than 1 project on a sheet?
Do any of your training partners offer an online [preferable] or in person JIRA Admin bootcamp? I want to do the training in the evening. So far, I've not found anything on google searches so I thoug...
I keep getting notifications when I am the one that has made the change. This is really clogging up my notifications. Anytime I do anything in a ticket I am watching, assigned to, or the one that cre...
Hello! Related to the workflow properties documentation, how would I find the projectrole? For context, I am hoping to limit a team-managed project's workflow to only allow the p...
Hi team, I need to know if it is possible to extract from the Jira API the users that have active licenses. Best regards
Hi, I have a client that dropped all objects of a certain type in assets. We did a restore of the database on a staging environment, reinstalled Jira and I was able to export the data to reimport i...
I really do not understand how to add more fields or change the available ones. I open the list of available fields, and see some used in other projects, but when I try to add them to my project they...
Hi Community, I am trying to use com.atlassian.jira.security.groups.GroupManager interface in my java version 2 plugin for jira data center using atlassian scanner. Unfortunately the result is&...
I'd like to trace my Zephyr test cases to our design inputs - which will be jira cards with SIERRA LABS Id's. So can I trace my tests - not just to jira cards, but to a custom text field on tha...
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