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Create ticket using API without required fields

dhananjaykaushik96
dhananjaykaushik96 December 9, 2019

Is there any way to create a ticket using API without sending any required field as input ??

I am actually doing an integration and don't want to fill all fields even though they are required and just one priority field.

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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December 9, 2019

No.  The REST API assumes you have set the fields as mandatory for a good reason and obeys the rules you have set.

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